📦 Shipping Policy

At B legora-Soins , we make delivery a vital part of the customer experience. Our goal: to guarantee you a reliable, fast, secure, and transparent service, from the time you place your order to receiving your package.

🚚 Order processing times

All orders are carefully prepared and processed within 2 to 4 business days after your payment has been confirmed. This time may vary slightly depending on the nature of the product or the period (sales, holidays, etc.).

Once your order has been shipped, you will receive an email notification containing the shipping details and your tracking number , for worry-free tracking.

🌍 Delivery areas & estimated times

We ship to many countries and work with multiple logistics partners to ensure efficient delivery. Delivery times vary depending on the country the product is shipped from , which you can view directly on the product page .

📦 Our main logistics partners:

  • BigBuy (Spain) : Delivery in 2 to 5 working days . Renowned for its speed and reliability throughout Europe.

  • Blé'Gora (warehouses in France) : Express delivery in 5 to 7 working days .

  • Shipping from various European countries : Estimated delivery time between 7 and 15 working days . This time may vary depending on the final destination and customs controls.

🔎 Tip: Before adding a product to your cart, we encourage you to check the shipping country on the product page. This will allow you to anticipate delivery times with full knowledge of the facts.

💰 Shipping costs

Shipping costs are automatically calculated at checkout based on the weight and volume of the package, and your delivery address. These costs will be clearly displayed before you finalize your order.

We also offer:

  • Free delivery from a certain purchase amount (see conditions on the home page or current promotions)

  • Free delivery campaigns for special events (sales, holidays, product launches, etc.)

📬 Tracking & delivery information

As soon as your package is shipped, you will receive a confirmation email with a personalized tracking link . This link allows you to track the progress of your order in real time, from the time it leaves the warehouse to your door.

Some carriers also offer:

  • SMS or email alerts to notify you of the estimated delivery date

  • The possibility of rescheduling delivery or selecting a relay point

⚠️ Important information

  • Address accuracy : Please double-check your delivery information before submitting. Any errors may result in delays or non-delivery.

  • Busy periods : During holidays or sales periods, delivery times may exceptionally be extended.

  • Customs controls : For international deliveries (particularly from China), costs or delays may be caused by customs controls, beyond our control.

  • Products ordered from multiple suppliers : If you order multiple items, they may be delivered separately with different delivery times.

📢 Our commitment

We do our best to ensure that every order reaches you as quickly as possible. In the event of a problem or prolonged delay, our customer service team is here to assist you and find a solution quickly. Please feel free to contact us at contact@gblegora-soins.fr with any questions.